DSI® Cloud Inventory® Platform (“Platform”) versions 7, 8, and 9.
If you have a joined instance production system, here is an ultra-safe way to restart your system under any circumstances.
Stop Agents & Services And Restart Servers
- Log into the license-owner Platform URL from a browser.
- Navigate to
Admin > Configuration > Agent Settings
.
- For each Platform server and
Agent
that is set to “Run continuously”:
- Click “Edit Schedule”
- Choose a Platform Server
- Select “Manual start” option in the “Frequency” section.
- Click “Save” button.
- Navigate to
Monitor > System Monitor
.
- Confirm that all
Agents
are stopped.
- Logout of Platform.
- For each Platform server in the joined instance (leaving the Platform license-owner server for last):
- Log into the server.
- Open Windows “Services” app.
- Stop
DSIManager
service.
- If the
DSIManager
service is set to start “Automatic”, change it to “Manual” start.
- Comment: On a joined instance, I recommend you consider keeping your
DSIManager
services set to “Manual” start. But that’ll be another post.
- [Optional] Archive the DSI Platform text logs in the MEP “Logging” folder.
- Restart the server.
- If you have labeling solution server(s), for each server:
- Log into the server.
- Open Windows “Services” app.
- EPP:
- Loftware:
- Stop “Loftware Print Server” service.
- Restart the server.
Start Services & Agents
- If you have labeling solution server(s), for each server:
- Log into the server.
- Open Windows “Services” app.
- EPP:
- Start “DSIPrint” service.
- Loftware:
- Start “Loftware Print Server” service.
- Log off the server.
- For each Platform server in the joined instance (starting with the Platform license-owner server):
- Log into the server.
- [Optional] Archive the DSI Platform text logs in the MEP “Logging” folder, if not already done before restart.
- Open Windows “Services” app.
- Start
DSIManager
service.
- Log off the server.
- Log into the license-owner Platform URL from a browser.
- Navigate to
Admin > Configuration > Agent Settings
.
- For each Platform server and
Agent
that was set to “Run continuously”:
- Click “Edit Schedule”.
- Choose a Platform server.
- Select “Run continuously” option in the “Frequency” section.
- Click “Save” button.
Confirm Running
- Navigate to
Monitor > System Monitor
.
- Confirm that all “Run continuously”
Agents
are started.
- Logout of Platform.